Of catalogs and carriages.

December 17, 2010


Print catalogs continue to be relevant, useful, and popular among consumer and business audiences.  It’s not likely they’ll be put out to pasture any time soon — an apt turn of phrase, given the theme of this post.

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MDM offers benefits, but make sure you measure them.

December 10, 2010


Gartner confirms the continued adoption of MDM.  Adopters need to track and measure the benefits to prove ROI.

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Part 3 — Social and mobile BPM: the debate continues.

December 3, 2010


If customers today are mobile and social, then employees are, too.  How are mobile technology and social media affecting workflow automation?

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